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Contact Representative

Company: Internal Revenue Service
Location: Franklin
Posted on: July 12, 2019

Job Description:

As a Contact Representative you will: Provide technical assistance to individuals and/or businesses primarily through telephone interaction in a dynamic call center environment, and/or face-to-face contact; Address wide range of issues/problems that require unique solutions; Apply the tax code to assist taxpayers in understanding and meeting their tax responsibilities; Secure, analyze and protect sensitive personal and financial information; Make determinations and use sound judgment to resolve taxpayer disputes and delinquency issues; And Develop, analyze and evaluate information involving the research of computerized records by accessing multiple online/database systems.

Keywords: Internal Revenue Service, Franklin , Contact Representative, Other , Franklin, Tennessee

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