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NOC Technician I

Company: Educational Media Foundation - K-LOVE & Air1
Location: Franklin
Posted on: November 22, 2021

Job Description:

Overview As you look for your next position, you probably look for something that is more meaningful and significant. You want to be surrounded by a skilled team who shares their passion for success. You want an environment that is progressive and encourages personal and professional development. But not everyone considers combining their professional skills with their faith. We're the largest Christian broadcasting network in the country with a growing set of media in Radio, podcasting, streaming, publishing, and live events. The word of Jesus speaks for itself, but we're in a position where we partner with the message of Christ to bring hope to our growing listener base. You can view our mission and values here Mission, Beliefs & Values. Our Network Operations Center (NOC) Technicians monitor our EMF's radio networks. They partner with Engineers and Broadcast Techs to ensure EMF programs are broadcast in compliance with FCC guidelines and the highest level of quality. They do this by proactive remote communication w/broadcast equipment and staff. This opportunity resides in our Franklin location. Shift: Monday-Friday, 3:30pm-12:00am, Central Time Zone Learn more about what our NOC does: Article about our NOC As a NOC Tech I, here are a few things that you'll be doing...Interpret and verify audible or visible signals received on transmitter remote control systems indicating transmitter or other related information at EMF's facilities.Use basic troubleshooting skills to triage, isolate, and equipment operation via remote control and/or software/firmware problems in broadcast equipment.Take corrective and proactive action to resolve problems or report problems to Engineers.Actively coordinate, cooperate and communication with Field and Contract Engineers to assist with operation, testing, and remote repair of broadcast equipment (such as remote control equipment, satellite-fed equipment and communications equipment) used in radio broadcasting.Verify daily delivery and integrity of transmitter and activity logs. In addition, prepare other reports including telemetry analysis as appropriate.Adjust Network Operations Center equipment to ensure uninterrupted service.Assist in various adjustments and repairs to EMF uplink and related equipment.Here's what we're looking for in a NOC Tech I...Basic knowledge of transmitter operations and legal limits.Basic knowledge of SNMP, IP, VSAT, Remote Control Systems, Processors, Endecs, etc. to perform NOC duties as assigned with substantial supervision.Strong attention to detail.Ability to think logically from problem to solution, and when appropriate, develop alternative solutions.Strong communication and customer service skills. Ability to communicate internally and externally and quickly respond to "customer" concerns with compassion and excellence.Proven ability to deal with multiple, simultaneous problems in a systematic and logical manner.Ability to carry out instructions, deal with problems, and resolve problems in a timely manner.This opportunity will be remote at first and then will be required to move to the Franklin, TN location at a later date. Training will take place onsite at our Rocklin, CA HQ. This is a non-exempt position starting at $16.50-17.50/hour. We offer a rich compensation and benefits package including medical, dental, vision, matching 401K, generous paid vacation, sick and holiday. In addition, you will enjoy the ability to pray openly; development and advancement opportunities; meaningful work relationships and more. Learn more about us at www.klove.com Employment Requirements:Must pass a pre-employment background & reference check.Must provide proof of legal authorization to work in the US.This employer uses E-Verify PDN-943ff3b7-aa2b-46c2-8084-aeb563505a63

Keywords: Educational Media Foundation - K-LOVE & Air1, Franklin , NOC Technician I, Professions , Franklin, Tennessee

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