IT Service Analyst
Company: Ampcus Incorporated
Location: Franklin
Posted on: November 25, 2022
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Job Description:
IT Service Analyst
Duties:
Delivers professional activities in the IT Support job family with
a focus on IT Services. Develops effective relationships with
business units, divisions or groups of users. Ensures required IT
services are identified, developed and supported to the
satisfaction of the business unit/division. Provides support and
maintains service level agreements. Applies standard techniques and
procedures to routine instructions that require professional
knowledge in specialist areas. Provides standard professional
advice and creates initial reports/analyses for review.
Duties
Updating Asset Management systems
Testing Equipment
Troubleshooting hardware and software
Ticketing system tracking
Remote phone support
Skills:
Customer Service
2 years IT support experience
Knowledge of Windows and Microsoft Office
Education:
No educational requirements, experience is required.
For more information, please contact Marc Pierard at (860)249-8149
or marc.pierard@itechsolutions.com
Since 1995, iTech Solutions Inc., has been providing IT Consulting
and Direct Hire Services to the Insurance, Financial,
Communications, Manufacturing and Government sectors with local
offices in Connecticut, Minnesota, Colorado, Massachusetts,
Tennessee, North Carolina, and New Jersey / Pennsylvania area.
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Our recruiting strategy is simple, if you want to find qualified IT
professionals then use IT professionals to find them. - - So at
iTech Solutions, our personnel are all career IT professionals with
a wide range of IT experience. - We can honestly say our staff
understands the technologies, the complexities of finding and
selecting the appropriate personnel and the pressures of running
successful IT projects. - -
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Employer will not sponsor applicants for any employment visas, at
hiring or in the future, including but not limited to H-1B visas.
-Corp-to-Corp or subcontract personnel will not be considered for
this position.
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Keywords: Ampcus Incorporated, Franklin , IT Service Analyst, Professions , Franklin, Tennessee
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