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Product Analyst

Company: Relatient LLC
Location: Franklin
Posted on: November 9, 2019

Job Description:

Description:Relatient is a leading provider of integrated messaging solutions for practices, hospitals and health care systems. We take a patient-centered approach to engagement, utilizing the power of real-time clinical data to deliver timely messages between patients and their care providers.Named one of Deloittes 2018 Technology Fast 500 and a 2019 Red Herring Top 100 winner, Relatient is changing the way healthcare providers engage with their patients.We are looking for a talented Product Analyst to join Cookeville, TN based team, building platform solutions that integrate with Enterprise Health Care systems. We expect a Product Analyst who will work hard, keep up in a fast-paced start up environment, and have fun! If you are looking to be challenged daily, make a huge impact and help define the future of patient engagement, we would love to have you join our team!The engineering team is based in the Cookeville, TN office, however this position can be based out of Cookeville or Franklin, TN. Regular travel to the Cookeville office will be necessary if based out of the Franklin office.Responsibilities

  • Work with Product, Engineering and Business resources to create and maintain user stories, business requirements, technical specifications, measurement and acceptance criteria derived from wireframes, design docs, existing system behavior and discussion with business and technical resources; lead planning and product definition, assist with testing, create release notes and system documentation for product releases.
  • Understand and define product positioning; map user personas, use cases and typical process flows; identify and document critical product features and associated business rules to ensure our products meet client needs and maintain market parity while following best practices.
  • Work with Design and Engineering to create rapid prototypes and MVP candidates to validate and later refine, business and functional requirements as part of an Agile/Scrum development process; maintain a philosophy of design by measurement and ensure analytics are factored into all product deliverables.
  • Coordinate with internal stakeholders, customers and partners to understand business goals and define product requests, feature enhancements and process flows, including business value, measurement criteria and relative priority.
  • Create/maintain product assets using industry standard tools including product requirements, visual composition, wireframes, design documents, test cases, feature traceability, release notes and product documentation to help the organization market our products and effectively train the users..Requirements:
    • Exceptional interpersonal communication skills (written and verbal), active listening, attention to detail, critical thinking, problem solving and time management skills.
    • Proven track record working within product management or similar role to analyze, define, and document software requirements for commercial software products.
    • A Bachelors Degree or Relevant Work Equivalent with 3+ years experience focused on product or process definition and release processes;
    • Experience working in a growth phase technology company, particularly in Healthcare, a plus.
    • A familiarity with software languages and SQL, ability to review / understand code and write SQL select statements desired.About RelatientFounded in 2014, our offices are located in historic Franklin and Cookeville, TN and include a casual, dynamic work environment with a spirit of innovation and growth.Our team consists of smart, driven, and creative people who are motivated to impact the way in which healthcare providers engage with their patients. Our platform takes a patient-centered approach to engagement, utilizing the power of real-time clinical data to deliver timely messages between patients and their care providers. Our platform effortlessly automates appointment reminders, patient billing and payment collection, satisfaction surveys, self-check-in, non-medical transportation and on demand messaging.What We Offer
      • Base salary plus incentives
      • Medical, dental, and vision insurance
      • Employer HSA match contribution
      • Employer paid Life Insurance
      • 100% employer paid long-term disability insurance
      • 401k
      • Generous PTO policy which includes 3 weeks paid time off plus all 9 paid holidays
      • Complimentary perks such as an annual employee awards banquet, holiday parties, monthly lunches, bottomless snacks and coffee
      • Casual culture with approachable leadership
      • Great office environments located in historic Franklin, TN and beautiful Cookeville, TN.Relatient is an equal employment opportunity employer.

Keywords: Relatient LLC, Franklin , Product Analyst, Professions , Franklin, Tennessee

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