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Business Analyst

Company: NTT DATA SERVICES
Location: Franklin
Posted on: November 11, 2019

Job Description:

The Business Analyst Communication Manager is responsible for handling both internal and external business communication as well as to help develop or modify business requirements and functional specifications for software applications and technology projects. Job Description - Works with the business to draft and edit copy for all internal and external communications. - Drive the execution of internal and external communication plans from concept to planning, ensuring on-time completion of deliverables while demonstrating the ability to adjust plans as needed - Develop communication strategies using best practices, innovated ideas and audience insight - Ensure that all communications are error-free, accurate and appropriately approved - Facilitate requirement gathering and records information effectively with internal and external stakeholders, project managers, developers and system architects - Performs analysis and translates business needs to create high-quality business and functional (technical) requirements within a specified time frame to solve most complex problems considering all impacted components from an end-to-end perspective. - Conducts impact analysis of technology changes on business processes and existing technology - Construct workflow charts and diagrams; studying system capabilities; writing specifications designed to improve current state - Proactively monitors, identifies and communicates risk and issues that may impact any aspects of the project - Helps with the development of test cases, validation and implementation plans - Thoroughly completes and documents end to end user acceptance testing - Records and tracks defects uncovered during the execution of test and actively participates in resolution; proposes and designs retest cases to retest defects - Document current and future state operational processes - Creates appropriate communication material are documented and are distributed appropriately. Verifyable High School Diploma or GED Required: Yes Work Experience? No Position Summary: - Works with the business to draft and edit copy for all internal and external communications. - Drive the execution of internal and external communication plans from concept to planning, ensuring on-time completion of deliverables while demonstrating the ability to adjust plans as needed - Develop communication strategies using best practices, innovated ideas and audience insight - Ensure that all communications are error-free, accurate and appropriately approved - Facilitate requirement gathering and records information effectively with internal and external stakeholders, project managers, developers and system architects - Performs analysis and translates business needs to create high-quality business and functional (technical) requirements within a specified time frame to solve most complex problems considering all impacted components from an end-to-end perspective. - Conducts impact analysis of technology changes on business processes and existing technology - Construct workflow charts and diagrams; studying system capabilities; writing specifications designed to improve current state - Proactively monitors, identifies and communicates risk and issues that may impact any aspects of the project - Helps with the development of test cases, validation and implementation plans - Thoroughly completes and documents end to end user acceptance testing - Records and tracks defects uncovered during the execution of test and actively participates in resolution; proposes and designs retest cases to retest defects - Document current and future state operational processes - Creates appropriate communication material are documented and are distributed appropriately. Duties: - Works with the business to draft and edit copy for all internal and external communications. - Drive the execution of internal and external communication plans from concept to planning, ensuring on-time completion of deliverables while demonstrating the ability to adjust plans as needed - Develop communication strategies using best practices, innovated ideas and audience insight - Ensure that all communications are error-free, accurate and appropriately approved - Facilitate requirement gathering and records information effectively with internal and external stakeholders, project managers, developers and system architects - Performs analysis and translates business needs to create high-quality business and functional (technical) requirements within a specified time frame to solve most complex problems considering all impacted components from an end-to-end perspective. - Conducts impact analysis of technology changes on business processes and existing technology - Construct workflow charts and diagrams; studying system capabilities; writing specifications designed to improve current state - Proactively monitors, identifies and communicates risk and issues that may impact any aspects of the project - Helps with the development of test cases, validation and implementation plans - Thoroughly completes and documents end to end user acceptance testing - Records and tracks defects uncovered during the execution of test and actively participates in resolution; proposes and designs retest cases to retest defects - Document current and future state operational processes - Creates appropriate communication material are documented and are distributed appropriately. Experience: - Attention to detail and excellent interpersonal skills - Strong written and verbal skills. Ability to present information to small and, at times, large audiences - Ability to simultaneous manage multiple partners, task and deadlines. - Ability to work both independently or as a team - Ability to multi-task, complete task without direct supervision, and function in a dynamic, fast-paced environment - Experience in writing and editing all kinds of communications - Desired understanding of software project lifecycles - Thorough and detailed approach to task Education: Bachelor degree required 2-3 years as a Business Analyst required Intermediate proficiency with Microsoft Office Suite (Work, Excel, PowerPoint, Visio) Strong knowledge of IT application development, QA/UAT use cases is preferred What days & hours will the person work in this position? List training hours, if different. Mon-Fri 8-5 pm CT; subject to overtime based on the needs of the organization

Keywords: NTT DATA SERVICES, Franklin , Business Analyst, Professions , Franklin, Tennessee

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