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Retail Sales Associate

Company: Bed Bath & Beyond
Location: Franklin
Posted on: November 23, 2021

Job Description:

About UsOur mission: We make it easy to feel at home! Bed Bath & Beyond's culture is customer-centric. Our commitment to customer service is supported by significant investments made to strengthen our company's foundation for future growth. Today, our eCommerce businesses are rapidly growing to meet our customer's ever-evolving needs. We strive to better engage with our customers wherever, whenever, and however they express their life interests, and travel through their life stages.As a company, we also recognize that we are people-powered, and continuously strive to foster a culture that supports diversity and equity of all types. We are listening and constantly evolving, with concrete goals set to create an ever more equitable, inclusive work environment where all our people feel at home and can thrive.Bed Bath & Beyond's family of companies has contributed to our evolution. As we continue to expand, differentiating ourselves across all channels, brands, and locations in which we operate, we are better able to serve our customers.Our brands include: * Harmon Face Values * buybuy BABY * Decorist.comToday, our 40,000+ associates support over 1000+ retail locations, "Business-to-Business" operations, and online destinations for products, solutions, and services. We currently operate in the United States, Canada, Mexico, and Puerto Rico.Our mission: We make it easy to feel at home!Our mission at Bed Bath & Beyond is to make it easy for our customers, and our associates, to feel at home. We've made enhancements to our store environment and implemented health and safety best practices to ensure a clean and safe shopping environment for customers and a safe workplace for our associates.As a Sales Associate, you will be responsible for exceeding our customers' evolving expectations by providing "best in class" customer service and a pleasant and fulfilling shopping experience. Successful candidates will be given the opportunity to offer our customers the widest range of quality housewares, home furnishings and much more! We offer associate discounts, flexible schedules, ongoing training, and the potential for advancement.The Sales Associate is expected to engage customers to determine their needs and direct them to the appropriate merchandise while providing product knowledge and offering additional goods and services. In this role you will be expected to meet sales and productivity goals and you will work directly as a consultant to customers who want to create wedding and gift registries.Key Responsibilities :

  • Engage customers in a courteous, helpful, and respectful manner, promptly and politely responds to customer inquiries and customer requests for support
  • Escort customers to appropriate merchandise
  • Explain basic features of merchandise to customers
  • Resolve customer issues and escalates issues as necessary to ensure customer satisfaction
  • Organize and straighten merchandise areas on the sales floor
  • Process customer transactions through the register as required
  • Execute activities related to store initiatives to offer customers additional products and services (e.g., special sale items, credit card applications)
  • Assist customers in creating registries, as needed
  • Execute price changes and sign changes as needed
  • Perform additional, sometimes specialized duties as required by business needs including, but not limited to, stocking, freight processing, fulfillment, and price changes, cart retrieval and cashieringEducation/Experience/Qualifications :
    • High School diploma or equivalent
    • 1 year of retail experience desired
    • Effective communication and customer service skills
    • Readily adjusts schedule, tasks, and priorities when necessary to meet business needsJob Type: Part-timePay: $7.00 - $20.00 per hourBenefits:
      • Employee discount
      • Flexible schedule
      • Paid time off
      • Referral programSchedule:
        • Day shift
        • Holidays
        • Monday to Friday
        • Night shift
        • Weekend availabilityWork Location: One location

Keywords: Bed Bath & Beyond, Franklin , Retail Sales Associate, Sales , Franklin, Tennessee

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