Front Desk Agent (AM Shift)
Company: Franklin Marriott Cool Springs
Posted on: January 6, 2022
Checking people in and out. It's a no brainer, right? Often the
first encounter, you understand that your interaction can set the
tone for the entire guest experience and potentially impact the
entire brand! Your genuine warmth and helpful nature enable you to
rise to every occasion, from cheerfully greeting the excited family
on a vacation adventure to handling the travel-weary guest's
request with prompt courtesy. As a Front Desk Agent, you'll have
many opportunities to brighten someone's day.
As a Front Desk Agent, you will:
-Provide that critical first impression to our guests and have a
natural passion for delivering exceptional service.
-Welcome and serve guests in person and over the phone
-Enjoy solving problems, be comfortable using a computer to check
guests in and out, and handle cash and credit card transactions
accurately and confidently.
Fundamentals To be successful in this role, you must have excellent
English communication skills and be able to read, write and speak
fluently. You will regularly use a computer and different software.
This position requires continuous movement, standing and
occasionally, you will have to lift or move up to 20 pounds. Must
be available weekends and holidays.
-Professional Growth and Development Opportunities
-Compensation: Based on Experience
Keywords: Franklin Marriott Cool Springs, Franklin , Front Desk Agent (AM Shift), Sales , Franklin, Tennessee
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