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Healthcare Customer Service Representative

Company: Computech Corporation
Location: Franklin
Posted on: June 5, 2024

Job Description:

*About the Company:*Computech Corporation has over twenty years experience providing contract, temporary and direct hire staffing services. We successfully work with public and private sector entities nationwide and offer staffing solutions for Information Technology (IT), engineering, medical, professional, finance, administrative, light industrial, manufacturing, and other workforce needs.*Experience** Minimum of 1 year in a customer service or call center environment (call center type environments preferred, if doctors office then anything below managing 75 calls/day would not translate to similar environment).* Must have effective and empathetic communication style in managing inbound calls and communications with clients and team members.* Computer experience is required with proficiency in Microsoft Outlook, Word and Excel.* Basic alpha number data entry skills with attention to accuracy and quality is essential.* Intermediate math skills are required with attention to detail and quality essential.* Experience in a health care setting or insurance industry is a plus, including knowledge of basic insurance and third-party terms and medical terminology.* Ability to work with people in a team environment while meeting individual performance goals.* Must be able to read and interpret policies, procedures and instructions.* Effective organizational skills and ability to prioritize a fluctuating workload and competing priorities is essential.Job Type: ContractSchedule:* Day shift* Monday to FridayExperience:* Call center: 1 year (Preferred)* Customer service: 1 year (Preferred)Ability to Commute:* Franklin, TN 37064 (Required)Work Location: In personby Jobble

Keywords: Computech Corporation, Franklin , Healthcare Customer Service Representative, Sales , Franklin, Tennessee

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