Customer Service Representative - State Farm Agent Team Member
Company: Chris Obear - State Farm Agent
Location: Thompsons Station
Posted on: February 16, 2026
|
|
|
Job Description:
Job Description Job Description Benefits: Health insurance Paid
time off 401(k) matching Opportunity for advancement Customer
Service Representative State Farm Agent Team Member Be the backbone
of a fast-paced, customer-focused State Farm agency. Our service
team is built on empathy, problem solving, and professionalism.
Youll help customers with billing, claims, and policy changes,
while also handling administrative and underwriting tasks. We need
people who are caring and patient, but also strong enough to
deliver the truth when necessary even if that means explaining a
late fee or an underwriting requirement. If you want to join a
supportive team where everyone communicates and works together to
win, this could be the perfect fit for you. Responsibilities: -
Assist current customers with billing, policy changes, and claims
questions - Handle administrative and underwriting tasks accurately
- Set and confirm customer appointments - Maintain detailed and
organized records - Deliver exceptional customer service with
empathy and professionalism Qualifications: - Strong communication
and people skills - Motivated by goals and eager to grow
professionally - Ability to learn quickly and adapt in a fast-paced
environment - Organized, detail-oriented, and dependable - Previous
customer service or sales experience preferred but not required
Compensation & Benefits: - Base $36,000-$38,000. OTE:
$52,000$60,000 annually. - Base salary plus performance bonuses -
3% 401(k) match - Medical and dental insurance through Blue Cross
Blue Shield - Paid time off and holidays - Professional development
and paid training - Opportunities for career growth within the
agency Our culture is simple: work hard, do the right thing, and
win together. Youll enjoy training, team lunches, fun competitions,
and opportunities for growth whether that means becoming a master
of service or stepping into a sales role down the line. If you want
more than just a job and are ready to grow with us, apply
today.
Keywords: Chris Obear - State Farm Agent, Franklin , Customer Service Representative - State Farm Agent Team Member, Sales , Thompsons Station, Tennessee
