Operations Manager

Company: Southern Orthodontic Partners
Location: Clarksville
Posted on: February 14, 2026

Job Description:

Job Description Job Description Description: Job Title: Operations Manager Location: Nashville/ Clarksville TN Status: Full-Time, Exempt Reports to: Regional Director of Operations About the Role: Join a multi-location, multi-doctor practice brand as a key operational leader. You will drive operational excellence, team performance, and patient satisfaction while partnering with doctors and leadership to scale and optimize practice operations. What You’ll Do: Lead and support day-to-day operations across multiple practice locations, including hiring, onboarding, scheduling, financial performance, and clinical support functions. Serve as a player-coach, remaining actively engaged in operations while coaching and developing Clinical and Administrative Leaders. Drive consistency and alignment across all sites, ensuring workflows, patient experience, and team behaviors reflect one cohesive brand. Partner with doctors and cross-functional leaders to identify opportunities to streamline processes, scale best practices, and improve efficiency. Monitor patient experience, satisfaction, and operational KPIs, using data to drive decisions and continuous improvement. Delegate effectively while maintaining accountability, collaboration, and ownership at the site level. Coach, mentor, and develop leaders to build bench strength and support growth across the region. Balance strategic initiatives with hands-on operational support to keep practices running smoothly. Who You Are: A hands-on, multi-site operator who thrives in a fast-paced, growth-oriented environment. A confident player-coach who leads by example and enjoys developing people. Experienced in practice workflows, scheduling, and optimizing patient experience across locations. Financially savvy, with comfort managing P&L performance and key operational metrics. A strong communicator with high EQ, able to influence doctors, leaders, and front-line teams. Adaptable, collaborative, and proactive in identifying opportunities for improvement. Passionate about building teams, reinforcing culture, and aligning everyone around one brand vision. Requirements: Bachelor’s degree in Business, Healthcare Administration, or related field preferred, or equivalent work experience. 2 years of people management experience (coaching, feedback, performance management). 4 years of relevant operational experience. Ability to travel between multiple locations; flexible schedule required. Valid driver’s license. Preferred Requirements: 2–3 years of experience in the dental industry, preferably orthodontics. Experience working in a multi-location healthcare or service-based organization. Familiarity with orthodontic practice management systems.

Keywords: Southern Orthodontic Partners, Franklin , Operations Manager, Healthcare , Clarksville, Tennessee